HESTA Hakone - GUEST HOUSE -

A real surprise. A big room with access to the downstairs public segregated onsen/hot tub. In a side wing is an eating area with microwaves and food machines. Plus a laundry.

The room was very big. Has tatami and normal bed. The view of the lake was very pretty. Staff was nice and spoke very good english. Helped us with our troubles. The public bath is really nice. Have hair dryer, cotton buds, drinking water, etc.

The staff at the front desk was really nice. The fact that they give traditional clothing to walk around enriches the experience. The onsen view with the trees is something you enjoy.

Great place to stay ! You need the car to get there, but it is a lovely place. The room was big, confortfull, very clean with tatami big corner. the hot spring (Onsen) is amazing. Silence everywhere. Machines for food, drinks and ice cream. Very good place to visit Hakone and Lake Ashi.

I liked the fact that the personal was really nice. Everything was clean and the onsen was nice. Also they provided a Yukata for me, basic elements and lockers.